tkko's commitment to responsible gaming
Maintaining limits between fun and entertainment is important. tkko provides deposit limits, self-exclusion, and 24/7 Bengali support to protect players in Bangladesh.
Why responsible gaming matters
Online betting and casino games are a form of entertainment — but if this entertainment goes out of control, it can have a serious impact on your personal, family, and financial life. tkko always believes that every player's experience should be enjoyable, safe, and secure.
The core principles of responsible gaming are: playing within your means, keeping track of your time, and having the courage to seek help when needed. At tkko, we are ready to provide you with all the tools and support to keep you safe.
Remember — gaming is entertainment, not a guaranteed source of income. Every bet is an entertainment decision, not a financial investment. If you ever feel that gaming is affecting other areas of your life, please contact our support team.
tkko is only for those aged 21 and above. Opening an account or playing games by minors is strictly prohibited.
Important Warning
- Do not place more bets to try to recover money you have lost.
- Never play with borrowed money or money meant for bills.
- Do not play to forget personal or professional problems.
- Do not play at the expense of family time or work.
- Keep your account away from children and minors.
Our protection tools
The tkko platform offers you multiple protection features. By using these tools, you can keep your gaming experience fully under your own control.
Set Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a limit are reviewed after 24 hours before taking effect — so decisions are not made in a moment of impulse.
Time Limits and Reminders
Set a time limit for each session. You will receive an automatic reminder when the set time has passed. This helps you stay focused on real life and avoid spending too much time playing.
Self-Exclusion
Keep your account closed for a set period (30 days, 6 months, or permanently). You will not be able to log in while self-exclusion is active. We fully respect this decision and will not apply any pressure.
Break / Cooling-Off Period
You can take a break of 24 hours to 4 weeks without fully closing your account. During this time no bets can be placed, but you can log in to your account to check your balance.
Gaming History and Reports
View the complete history of all your bets, wins and losses, and deposits and withdrawals. These reports are useful for understanding your own patterns and help you make informed decisions.
24/7 Bengali Support
Our Bengali-speaking support team is available at all times for any questions about responsible gaming. Speak directly via live chat — we will be by your side without any judgment or criticism.
Limits and guidelines
The table below will help you plan your responsible gaming. You can set each limit yourself.
| Tool | Duration | Time to take effect | Adjustable |
|---|---|---|---|
| Daily deposit limit | 24 hours | Immediate | Increase: after 24 hours |
| Weekly deposit limit | 7 days | Immediate | Increase: after 7 days |
| Monthly deposit limit | 30 days | Immediate | Increase: after 30 days |
| Session time limit | Self-defined | Immediate | Any time |
| Cooling-off period | 24 hours – 4 weeks | Immediate | When period ends |
| Self-exclusion | 30 days – permanent | Immediate | Permanent cannot be reversed |
Recognize the signs of a problem
If you or someone you know shows the following signs, it is time to seek help.
Continuing to play repeatedly to recover lost money and being unable to stop.
Betting with household money, debt, or borrowed funds.
Hiding the amount you play from family or friends, or lying about it.
Betting to cope with stress, loneliness, or depression.
Being unable to focus on work or studies because betting is constantly on your mind.
Losing sleep at night or spending much more time playing than planned.
Spending more time upset about losses than enjoying wins.
Feeling restless, angry, or anxious when unable to play.
These signs are not a sign of weakness — recognizing them and seeking help is an act of courage. Our live chat team will support you without judgment.
Simple steps to get help
If you feel betting is going out of control, follow the steps below.
Acknowledge it to yourself
The first and most important step is to acknowledge the problem. Ask yourself — "Am I within my own limits?" An honest answer will show you the way.
Set limits
Log in to your tkko account and set deposit limits or session time limits. These tools take effect immediately and keep you protected automatically.
Take a break
Use a cooling-off period or self-exclusion if needed. Take some time, talk to your family, and focus on other hobbies or activities.
Talk to the support team
tkko's Bengali-speaking live chat support is available 24/7. Let us know via chat — we will understand your situation and provide the right help, without any questions.
Seek professional help
If the problem runs deep, consult a mental health professional or counselor. You can contact the national mental health helpline in Bangladesh.
Get help now
Our Bengali-speaking support team is ready for you at all times. Contact us via live chat or send an email.
Parents and child protection
tkko is only for individuals aged 21 and above. We are committed to protecting underage users from accessing the platform.
If you have children or teenagers in your household, make sure to use password protection on your devices. Never share your tkko account login details with anyone.
Our advice for parents and guardians: if your child shows an interest in online gaming or betting sites, speak with them honestly and use parental control software if needed.
What parents should do
- Use strong passwords on your devices.
- Never save your tkko login details on any device.
- Keep site blocking enabled on devices used by children.
- Keep access to digital financial accounts (bKash, Nagad, etc.) secure.
- Have an open conversation with your family about the risks of online gambling.
Frequently Asked Questions
Play safely, enjoy the fun
Play responsibly at tkko and let entertainment stay entertainment. Visit our games page or support section to learn more.